Regulations and Policies

Students on taught programmes must meet the minimum attendance requirement which is 80% attendance per semester. Attendance will be taken daily. Students may often be required to spend more extra hours on the premises to meet the demands of their course work. In certain cases, attendance at lectures and participation in classroom discussions may contribute to your final grades for the module.

Absence from Classes

This is not allowed except in cases of ill health and other emergencies. Students are required to inform the Programme Managers and lecturers promptly of such situations in writing (letter, email, fax). Consistent absence from classes will not be tolerated and students may be asked to provide explanations or face disciplinary action. Please always discuss any difficulties that you may have with your Programme Manager as they may be able to provide practical advice to support you.

We have a 4 step process which we follow where students do not attend without a genuine reason or where they do not inform us of the reason for their absence:

1. 1st unauthorised absence from class: - Letter from BEN registry
2. Continued absence: - Warning letter sent
3. Formal Hearing
4. Suspension and/or expulsion

Please observe that there will be no refund of course fees to students who have been suspended or expelled due to poor attendance. It is the responsibility of the individual student to ensure that they meet the minimum attendance requirements.

British Education Network (BEN) does not tolerate any case or cases of:-

• Harassment; or
• Intimidation; or
• Physical violence; or
• Threats of violence; or
• Sexual assault; or
• Drug and substance abuse; or
• Drunken behaviour; or
• Gambling; or
• Any other form of gross misconduct

Any such cases will be reported to the police in addition to disciplinary action by the BEN.

Students at BEN are expected to show consideration to other students and maintain low noise levels befitting for an academic environment.

BEN expects all students to conduct themselves respectfully and abide by the rules and regulations. BEN has the right to discipline students who breach its rules and regulations.

Our policy is to promote and continue to develop an excellent relationship between BEN and our students, so if you experience a personal problem or one related to your study and you feel we can help, then an appointment can be made for you with your tutor or your Programme Manager in order to discuss it.

If you have a grievance about your study, or you wish to raise concerns about issues such as workplace practices, suspicions of criminal acts, equal opportunities, discrimination or health and safety, then you should follow this process. Note, matters dealt with under this procedure will remain confidential.

1. Initially speak to your tutor. If the grievance involves your tutor and you feel that you are unable to speak to that person directly, then raise your grievance with the tutor’s with the Programme Manager
2. If the grievance is not resolved, then you should state your grievance in writing to the person involved and request a meeting to discuss the matter further.
3. All grievances will be dealt with as quickly as is reasonably practicable. However, depending on the nature of the grievance, further information may need to be gathered, which may cause a delay in some cases.
4. If you are not satisfied with the outcome of the meeting, then the matter should be raised in writing the Programme Manager or Centre Manager who will then deal personally with any grievance. After due consideration and following a meeting with you, a decision will be made by the Programme Manager.
5. You may bring a colleague or friend with you to any of these grievance meetings, as long as you tell us in advance. Where the matter is of serious concern, please put it in writing. This will be communicated to the appropriate authorities for action. You will be communicated to regarding the decisions. You may also include the complaints on the regular end of module questionnaires.

Information storage

British Education Network (BEN) will keep accurate academic student records in electronic and hard copy form. These will be updated as the student progresses on his/her programme. All students academic records are treated as confidential and only relevant authorities of the college can access it. We will not disclose information to third parties unless we have your express written permission beforehand, or by the operation of law.

Transcripts

This service will be provided by the BEN at the request of the student or third parties (where the student has consented).

Access to Academic Records

Students can have access to their academic records and will be communicated their grades and regular assessments on an ongoing basis.

British Education Network is committed to treating all students fairly and equally, so that everyone has an equal opportunity to succeed. Therefore, students are admitted on objective grounds such as their overall ability, skills, aptitudes and academic background in relation to their prospective course.

No student or prospective student should receive less favourable treatment on the grounds of gender, marital status, pregnancy, sexual orientation, race, tribe, colour, ethnic origin, nationality, religion, disability, age or family background. Students are also expected to imbibe this culture and treat members of staff and fellow students equally and well.

Statement

British Education Network (BEN) has a primary objective to secure the health and safety of all those affected by the undertaking – employees, students, contractors, the public and others on or about our premises. BEN recognises that the effective control of health and Safety is an integral and essential element of successful business management, and that teamwork, co-operation and the involvement of staff at all levels are vital in achieving the continuous health and safety improvements for which we strive.

Key Responsibilities

The Centre Managers/Directors are responsible for all health and safety matters

All employees, students, visitors and contractors are reminded that they have a legal duty to take reasonable care of their own health and safety and that of others affected by their work activities.

Health and Safety Policy

The Managers and Directors of BEN will:

• Comply with health and safety related legislation
• Pursue a systematic, planned approach to the identification of hazards and the control of risk through the application of regular risk assessments and updates to the health and safety manual
• Provide the necessary resources to reduce risks to the health and safety of employees, students, contractors, the public and others on or about our premises to levels which are as low as reasonably practical
• Ensure that premises, equipment and systems of work contribute to a safe and healthy working environment
• Provide relevant information, supervision and training necessary for employees to undertake work tasks competently and safely
• Seek the active support, consultation and participation of all employees, students and contractors in the pursuit and maintenance of standards of health and safety
• Set health and safety objectives and measure achievement to ensure continuous improvement
• Regularly review, monitor and audit the effectiveness of health and safety policy, and undertake improvements where necessary

Organisation

The organisation and arrangements for health and safety within BEN are detailed in the publication ‘British Education Network Health and Safety Manual’. Each director/manager is responsible for the implementation of the policy through the introduction and maintenance of supporting management systems, which comply with health and safety Directives.